Telstra Network Disruption Advice - Planned Outage

Mobile services in the area will be temporarily affected while the upgrade works are underway.

Keep up to date on this outage via https://www.telstra.com.au/outages

Temporary disruptions

Telstra mobile customers will receive texts advising of the upcoming work.

These works will not impact landline services, NBN, Satellite internet services, or mobile coverage from other providers.

Any calls to Triple Zero from a Telstra mobile when the site is off air will automatically connect to another mobile network if available for connection to emergency services.

The site will need to be switched off during the following periods:

Thursday 9 April (8 hour partial outage)

Friday 10 April (8 hour partial outage)

Saturday 11 April to Wednesday 15 April (intermittent outages)

Thursday 16 April (8 hour outage)

Friday 17 April (4 hour backup outage)

Saturday 18 April (4 hour backup outage)

Tips for improving connectivity while works are underway.

Telstra customers can continue to make calls and send texts during disruption to mobile services by switching on Wi-Fi Calling. This is a free setting on most popular mobile phones and allows your mobile to make and receive mobile calls while connected to Wi-Fi.

We also encourage business owners talk to their bank about connecting their EFTPOS terminals to their NBN or Wi-Fi connection to prevent delays in processing transactions.

Regards

Ian George

Regional Engagement Manager

Regional Australia